How to make a booking
Written by Vladimir Bigdan
Updated at June 4th, 2021
-
Launch Ai-Booking Website
- Open your web browser and enter www.ai-online.com.au/booking
- Now, enter your login credentials and click Login.
- Once logged in successfully, you are taken to the Ai-Booking Dashboard.
-
Ai- Booking Dashboard
Dashboard - New reservations – number of reservations booked today
- Total reservations – number of reservations due today
- Guests coming – total number of guests booked-in for today
- Tables booked – total number of tables booked for today
- Latest Reservations – Displays the recently booked reservations
- Available Tables – Shows all the tables and their capacity, and also shows the availability of the tables and the time slots they are booked for.
-
Make a Reservation
There are two sides from which a reservation can be made,- Front-end website
- Back-end Website
Front-end website is the user interface from which the customers make their reservations. Back-end website is where the restaurant maintains and manages its reservation system and also manually book in reservations as well. - Make a Reservation using Back-end Website
- Click on Reservations on the left pane menu.
- In the Reservations drop-down list, click on Schedule.
- You can click on Today/Tomorrow to view the reservation schedule for today and tomorrow respectively.
- Alternatively, you can pick a date on the date picker to book a reservation for any future date.
- After the reservation schedule has been loaded for any given day, click on the ‘+’ symbol for the required table.
(Note: table can be changed later in the add new reservation page as well)
- Clicking on ‘+’ takes you to the Add new reservation page.
- Under the Reservation Details tab, enter the required details
(Tip: To manage a larger crowd, can add multiple tables to the same reservation) - Then click on the Client Details tab and enter the customer details.
- Once done, click Save.
Alternatively, you can make a reservation by clicking on the ‘+’ symbol for any table in the Available Tables section in the Dashboard
- This will take you to the Add new reservation page, preloaded with the current date and table number (can be changed as per requirements)
- Then follow the same steps as before.
Once a reservation has been booked in, you can go to the Schedule section, put in the date of the booking, and you can notice that the time slot of the booking has been blocked (with name and number of guests).
- Click on Reservations on the left pane menu.
-
Making a Reservation using the Front-end Website
The front-end website is where the customers/guests make their reservations.- Launch the URL of the front-end website.
- And it will look something like the image shown below.
- Select the date for which you want to make a reservation.
- Select the number of guests that you want to book in. Based on the number of people selected, the system will automatically display the available time slots for the tables that have the capacity to handle the number of people specified.
(Note: If no tables are available for the given number of people, then the booking page will look like the image shown below)
- Once an available time slot has been selected, the user is taken tothe Booking Details page.
- A table that can hold the given number of people is selected
automatically by the system itself.
(Note: If you want to make any changes to your selection, click on Change Selection, which will take you to the previous page)
- Enter the required information and click on Checkout.
- This will take you the Confirm Reservation page.
- Check your booking details and if everything checks out, click onConfirm Reservation.
- Thus, a reservation has been booked successfully.
- Once a customer has successfully made a reservation, it can be seen in the Dashboard, under the Latest Reservation section.
